Stay Terms and Conditions

Welcome to Stay. These Terms and Conditions govern your use of our website and services at Stay Casino.com. By registering an account, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these conditions, you must not use our platform.

1. About Our Platform

Stay is an online gaming platform licensed under the jurisdiction of Curaçao, established in 2021. We offer a wide selection of over 9000 slots, 500+ live games, and jackpot titles from leading providers including Pragmatic Play, Yggdrasil, Push Gaming, and many more. Our Stay platform is available in English, German, Norwegian, French, and Slovenian, and we proudly serve players across Australia, Canada, New Zealand, Norway, Germany, Austria, Denmark, Switzerland, Ireland, and Slovenia.

At Stay Casino, we continuously work to improve our game library, payment systems, and customer experience. Our team is dedicated to providing a safe, fair, and entertaining environment for all registered players.

2. Eligibility and Registration

To create an account with us, you must meet the following requirements:

• You must be at least 18 years old or the legal gambling age in your jurisdiction
• You must not be a resident of any restricted country, including but not limited to the United States, United Kingdom, France, and other listed territories
• You must provide accurate, current, and complete registration information
• You may only hold one account with us at any given time

We reserve the right to request identity verification documents at any stage, including before processing withdrawals. We at Stay take compliance seriously and may suspend accounts that fail to meet verification standards.

3. Account Responsibilities

When you use Stay, you agree to keep your login credentials confidential and notify us immediately of any unauthorized access. Our Stay login system is protected with industry-standard security measures, but you remain responsible for safeguarding your own password.

• You must provide truthful information during stay casino login and registration
• You must not share your account with third parties
• You must not attempt to circumvent our security systems or use VPNs to bypass geographic restrictions — doing so may result in confiscation of winnings
• You must report any suspicious activity on your account to our support team

4. Deposits and Withdrawals

We accept a variety of currencies including EUR, USD, CAD, AUD, NZD, NOK, and several cryptocurrencies such as BTC, ETH, and USDT. Our minimum deposit and minimum withdrawal amount is A$20. Deposits can be made via Mastercard, Visa, Maestro, Neosurf, ApplePay, MiFinity, Jet, and CoinsPaid.

Withdrawals are processed through Bank Transfer, MiFinity, and CoinsPaid. Our withdrawal limits are set at €4000 per day, €10000 per week, and €30000 per month (or currency equivalents). Pending times range from 1 to 72 hours, depending on the method chosen, while cashout times vary: e-wallets are typically processed within 0-1 hours, card payments within 24-72 hours, and bank transfers within 5-7 business days.

We reserve the right to delay or decline a withdrawal request if verification documents have not been fully submitted or if suspicious activity is detected on the account.

5. Bonuses and Promotions

Our Welcome Package offers up to A$5000 plus 350 Free Spins across your first six deposits, each requiring a minimum deposit of A$30. We also provide our VIP Welcome Pack worth up to A$50 000 and 780 Free Spins for qualifying high-roller deposits using designated promo codes.

Additional promotions include our Unlimited Free Spin Tuesday, Weekend Reload Bonus, Birthday Bonus, regular tournaments, our deposit-based lottery, the Unique Event Calendar, the Fortune Wheel, and weekly cashback of up to 7%. All bonus offers are subject to wagering requirements and specific terms detailed within each promotion, typically requiring wagering between x5 and x40 depending on the bonus type.

• You must meet the minimum deposit requirement to activate any applicable promo code
• Free spin winnings and bonus funds must be wagered within the specified timeframe
• We reserve the right to void bonuses obtained through fraudulent means or bonus abuse
• Only one promotional offer may be active on an account at a given time unless stated otherwise

6. Game Rules and Fair Play

We offer a broad range of game types including pokies, blackjack, roulette, craps, live dealer games, video poker, scratch cards, and progressives. All games are provided by licensed and reputable studios, and outcomes are determined by certified random number generators. We do not tolerate the use of bots, cheats, or exploits of any kind, and accounts found engaging in such activity will be closed immediately.

7. Restricted Territories

Our services are not available to residents of a number of jurisdictions, including but not limited to the United States, United Kingdom, Spain, France, Belgium, and many others listed in our full restricted countries policy. It is your responsibility to ensure that online gambling is legal in your jurisdiction before registering.

8. Limitation of Liability

We strive to maintain uninterrupted access to our platform, but we do not guarantee that our services will always be available, error-free, or secure. We are not liable for any losses resulting from technical failures, internet connectivity issues, or circumstances beyond our reasonable control.

9. Responsible Gaming

We encourage all players to gamble responsibly. Tools such as deposit limits, self-exclusion, and cooling-off periods are available upon request through our customer support. If you feel that your gambling habits are becoming problematic, we urge you to seek assistance from relevant support organizations.

10. Customer Support

Our support team is available 24/7 via live chat and email at support@Stay Casino.com. We provide assistance in English and aim to resolve all inquiries, including those related to stay casino withdrawal times, bonus terms, and account verification, as promptly as possible.

11. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time without prior notice. Continued use of our platform after changes are published constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

12. Governing Law

These terms are governed by the laws of Curaçao, under which Stay operates its gaming license. Any disputes arising from the use of our services shall be resolved in accordance with this jurisdiction's regulations.

By continuing to use Stay, you confirm your understanding and acceptance of these Terms and Conditions in full. Should you have any questions regarding our policies, please do not hesitate to contact our support team at any time.